CFM Is Now Recognized as a Patient-Centered Medical Home
A Guide for Our Patients
Welcome to Compassionate Family Medicine and thank you for trusting us with your care. Our mission is straightforward yet powerful: to deliver competent and compassionate medical care to every patient, regardless of their race, culture, or socioeconomic background. We are committed to providing high-quality, accessible, and responsive care when you need it most.
National Recognition for Quality Care
We are proud to announce that CFM has been recognized by the National Committee for Quality Assurance (NCQA) as a New York State Patient-Centered Medical Home (PCMH). This recognition reflects our ongoing commitment to whole-person care addressing not only your physical health, but also your emotional, family, and social well-being. In a Patient-Centered Medical Home, you partner with your healthcare team your provider, nurses, and support staff to manage your health together. This model strengthens your relationship with your care team and makes it easier to get care when you need it.
As a Patient-Centered Medical Home, CFM ensures:
More personalized and coordinated care
Improved health outcomes
Quicker access to the right care at the right time
Benefits of the Medical Home Model
You and your family will have an ongoing relationship with a dedicated care team that knows your health history and goals.
You’ll see the same team at each visit, helping coordinate your care with specialists and community resources.
Your care team uses secure electronic medical records to access and manage your health information efficiently.
You’ll enjoy easier access to care through open scheduling, extended hours, and multiple ways to reach your team.
How You Can Be Involved
Talk openly with your primary care provider and care team about your questions and concerns.
Stay in touch between visits if new issues or questions arise.
Follow the care plan developed with your team to support your health goals.
Schedule a complete physical exam at least once a year.
Share your feedback — we welcome your ideas on how we can continue to improve your care experience.
Together, We Create Better Health
At Compassionate Family Medicine, we believe that the best care occurs when patients and providers work together as partners. Thank you for being an essential part of our medical home, your trust and collaboration help us make healthcare more connected, compassionate, and effective for everyone.
